Privacy Policy

Privacy Policy

Effective Date: 14 June 2026

This Privacy Policy describes how Pingkart (operated by Rajender Kumar, 42 SSW Bahlolnagar, Pilibangan, Dist. Hanumangarh, Rajasthan) collects, uses, and shares information about you when you visit or make a purchase from pingkart.in.

1. Information We Collect

When you visit our store, we collect certain information about your device and your interaction with the store. We may also collect personal information you provide directly, including:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely via payment gateways)
  • Order history and preferences
  • Device information, IP address, and browsing behaviour on our site

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, invoices, and shipping updates
  • Respond to your queries and provide customer support
  • Improve our store and personalise your experience
  • Comply with legal obligations under Indian law
  • Send promotional communications (only with your consent)

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our store, including:

  • Payment Gateways: Such as Razorpay, Paytm, UPI, and other RBI-approved payment processors to securely handle transactions
  • Shipping Partners: To deliver your orders
  • Technology Providers: Such as Shopify (our e-commerce platform)
  • Legal Authorities: When required by law or government order

4. Payment Security

All payment transactions on Pingkart are processed through RBI-compliant and PCI-DSS certified payment gateways. We do not store your card details on our servers. Your financial data is encrypted and handled securely.

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect some features of our store.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Indian laws and regulations.

8. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Pingkart – Operated by Rajender Kumar
  • Address: 42 SSW Bahlolnagar, Pilibangan, Dist. Hanumangarh, Rajasthan
  • Mobile: 8890119066
  • Email: pingkartsales@gmail.com