Digital Delivery Policy

Digital Delivery Policy

Effective Date: 14 June 2026

At Pingkart, we offer both physical products and digital products such as SSC exam preparation materials, study guides, practice papers, and other educational resources. This Digital Delivery Policy explains how digital products are delivered after purchase.

1. What Are Digital Products?

Digital products on Pingkart include:

  • SSC CGL, CHSL, MTS, GD study materials
  • Practice question papers and mock tests
  • E-books and PDF guides
  • Video course access links
  • Any other downloadable or electronically delivered content

2. Delivery Method

Digital products are delivered electronically through one or more of the following methods:

  • Email: A download link or access credentials will be sent to your registered email address within 24 hours of successful payment confirmation.
  • Download Link: A secure download link may be provided on the order confirmation page immediately after purchase.
  • WhatsApp/SMS: In some cases, access details may be shared via WhatsApp or SMS on your registered mobile number.

3. Delivery Timeline

  • Most digital products are delivered instantly or within 24 hours of payment confirmation.
  • In rare cases (e.g., custom or curated content), delivery may take up to 2 business days.
  • If you do not receive your digital product within the stated time, please contact us immediately.

4. Access & Download

  • Download links are valid for a limited time. Please download your product promptly after receiving the link.
  • Digital products are for personal use only and must not be shared, resold, or redistributed.
  • Access to online content (e.g., video courses) is subject to the specific terms mentioned in the product description.

5. No Physical Shipment

Digital products do not involve any physical shipment or delivery. No courier or logistics service is used for digital orders. Our Shipping Policy applies only to physical products.

6. Refunds on Digital Products

Due to the nature of digital products, refunds are generally not available once the product has been delivered or the download link has been accessed. However, if you experience a technical issue preventing access to your purchased content, please contact us and we will resolve it promptly. Please refer to our Refund & Return Policy for more details.

7. Technical Issues

If you face any difficulty accessing or downloading your digital product, please contact us:

We will resolve all technical issues within 1 business day.

8. Intellectual Property

All digital products sold on Pingkart are protected under Indian copyright and intellectual property laws. Unauthorised copying, sharing, or distribution of digital content is strictly prohibited and may result in legal action.

9. Contact Us

  • Pingkart – Operated by Rajender Kumar
  • Address: 42 SSW Bahlolnagar, Pilibangan, Dist. Hanumangarh, Rajasthan
  • Mobile: 8890119066
  • Email: pingkartsales@gmail.com